I'm a seasoned product researcher and strategist who guides leaders and product teams on how to go from user problems to what's worth building and investing in vs. not.
Through a mixed-methods research approach and a roll-up-my-sleeves attitude I've led the research development of digital experiences from 0→1 in e-commerce, AI product development, and consumer products.
I've solved the stickiest e-comm pain-points at lululemon and have led end-to-end research for clients like Fairstone Bank, Colgate Palmolive, Mattel, TD Bank, and Loblaw Companies to arrive at solutions that are truly loved by their users.
selected projects
AI product development at a Canadian Lender's call centre
lululemon, 2024Building and piloting a digital changing room
lululemon, 2023Researching and testing 3D-led virtual shopping experiences
Colgate Palmolive, 2021Designing a new oral care category
Loblaw Companies, 2020Grocery store experiences inspired by newfound eating habits